Shipping FAQ
Order any combination of 4-packs and/or merch for Shipping to California! Orders ship out Monday-Friday, and our shipping cutoff time is Noon for your beer to ship out the same day. For example, if you place your order on Friday before 12pm, it will ship out Friday afternoon. If you place an order Friday after 12pm, it will ship the following Monday.
Yes, you must be 21 or older to purchase beer and someone 21 or older must be available to sign for the package. No exceptions. Carriers will not leave packages unattended. After three unsuccessful attempts your shipment will be returned to sender.
Your order will ship out the same day when you order before Noon on a weekday. Once UPS has the package in their possession, you can modify your delivery details using the "Change My Delivery" button via UPS Tracking. Orders usually arrive between 1-2 business days to most areas in California, but please refer to your tracking number for the must accurate delivery information.
If an adult is not home to accept & sign for the delivery, UPS will attempt to redeliver three times. If you refuse delivery or your package is undeliverable, your order will be returned to Burgeon and we will refund you minus the original shipping fee and a $25 restocking fee. The person named in the order does not need to be present to accept the delivery as long as someone 21+ is available to receive it.
Merchandise shipments do not require a signature, and may be left at the door.
Currently we ship beer within California only. We DO ship merchandise-only orders to all states within the US.
Thanksgiving Week Shipping Schedule: Orders placed after Wednesday, November 22nd at Noon will ship on Monday, November 27th
Christmas Week Shipping Schedule: Orders placed after Friday, December 22nd at Noon will ship on Tuesday, December 26th
New Year's Week Shipping Schedule: Orders placed after Friday, December 29th at Noon will ship on Tuesday, January 2nd
- Beer: Free Shipping for all orders over $75! $20 flat rate for all beer orders under $75.
- Combination Beer & Merch: Free Shipping for all orders over $75! $20 flat rate for all orders including beer under $75.
- Merchandise Only: Free Shipping for orders over $75! $5 flat rate for all merch-only orders under $75.
You will get a shipping confirmation email as soon as your order ships with a tracking number.
We can include up to (12) four-packs in one shipment. Should you wish to order more than 12 at once, please start a new order.
California does not have direct to consumer shipping limits per individual.
We do not accept any returns or exchanges on beer.
We accept returns and exchanges for unused and unworn merchandise items within 30 days of order receipt. After that, unfortunately we cannot offer you a refund or exchange.
In order to be eligible for return, goods must be non-alcohol, non-sale items in the same condition as they were upon shipment, and unused/unworn.
Return shipping costs are the responsibility of the customer. If exchanging for another item, we will ship the replacement item free of charge. Taproom exchanges may be made based on inventory availability; please contact customer service at taproom@burgeonbeer.com to confirm availability and make exchange arrangements.
If an item was damaged or broken in transit, reply to your confirmation email with the details and a photo of the damaged/incorrect order and we’ll make it right!
For all other returns or exchanges, please reply to your confirmation email with your order number, reason for return, and request for exchange or refund, then ship your items back to:
Burgeon Beer Company
Attn: Returns
6350 Yarrow Drive, Suite C
Carlsbad, CA 92011
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.